• Event Experience Management

    Make your events a great experience for participants
    and guests. Measure and analyse participant
    experiences and improve your events by collecting
    the right data and feedback

    Schedule a Live Demo14 Days Free Trial
  • Event
    Experience Management

    Make your events a great experience for participants and guests. Measure and analyse participant experiences and improve your events by collecting the right data and feedback

    Schedule a Live Demo14 Days Free Trial
  • Event
    Experience
    Management

    Make your events a great experience for participants and guests. Measure and analyse participant experiences and improve your events by collecting the right data and feedback

    Live-DemoTesten
Measure & Optimize Event Experiences

Whether conferences, trade shows, festivals, concerts, sporting events or educational events such as seminars and courses: QuestionPro provides you with an outstanding, web-based platform with intelligent tools to survey and analyse participant feedback.
Measure & Optimize
Event Experiences

Whether conferences, trade shows, festivals, concerts, sporting events or educational events such as seminars and courses: QuestionPro provides you with an outstanding, web-based platform with intelligent tools to survey and analyse participant feedback.
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Event Experience Management

Frequently Asked Questions

  • What is QuestionPro Event Experience?
    Web-based platform for measuring and evaluating participant feedback with powerful survey and analysis tools that help you to continuously improve your events and thus significantly improve the participation experience.
  • What types of surveys can be conducted?
    Event touchpoint surveys, feedback terminals, interviews, tablet PC or smartphone surveys, telephone surveys, online surveys, feedback app, event community and more.Event touchpoint surveys, feedback terminals, interviews, tablet PC or smartphone surveys, telephone surveys, online surveys, feedback app, event community and more.
  • Which analysis options are available?
    Freely configurable real-time dashboards within QuestionPro. GAP analyses, sentiment analyses, free text analyses, key driver analyses, event comparisons via benchmarking, trend analyses, heat maps, correlation analyses and many more.
  • What are other important functions?
    Ticketing features, automated email invitations, role based reporting, discussion forums, idea boards, complaint and claim management, social listening, form designer, live real-time monitoring and more.

1:1 Live Online Demo: Make an appointment with us and we’ll give you a personalised walkthrough of all our Event Experience functionality.

Measure and Optimise Events

From planning to review: Gather real-time feedback at all stages of your event!

With QuestionPro you can collect and analyze participant feedback before, during and after every event in real time, quickly, easily and cost-effectively! Use an innovative survey and analysis technology concentrated on a single web-based feedback management platform to evaluate the quality, impact and experience of your event. Use this data to effectively optimize and improve your events with a focus on participant experience.

Gather real-time feedback at all stages of your event!

Event Planung

Feedback in the Planning Phase

Ask your participants before the event which topics, speakers or activities are important to them. Use this feedback to program a great event while also generating word of mouth and buzz to increase attendance. Why guess what your attendees want when you can just ask them?

Pre-Event Data Collection

QuestionPro is much more than a survey platform. Use the system as a portal solution and design forms for your participant registrations. Collect valuable socio-demographic data for your marketing or ask about expectations and affinities to certain activities and topics. Who are your event participants, from which region do they come and how did they become aware of your event? Get to know your guests so that you can offer them a first-class, unforgettable event.

Collect Feedback during the Events
by SMS, Email & QR Code

Immediate collection of data during an event can be extremely valuable but requires the right technology to make it quick and easy for attendees. You already have the email address or mobile phone number of your participants from registration. Use these channels to ask your participants via text message, email or push notifications. Place QR codes around the event site linking to questionnaires asking hyper relevant questions at the right moment.

Collect Feedback During the Event
via Terminals and Live Interviews

Survey terminals can be set up to allow event participants to conduct one-click votes “in passing” on individual sessions, talks and activities. QuestionPro also offers you the ability to record participant feedback using tablets via personal interviews. You do not even need an Internet connection for this since data can be collected offline and then synchronized with the survey platform. To make it easier for interviewers to enter data on mobile devices, QuestionPro can be operated in kiosk mode with our offline app. Of course, QuestionPro also supports Interactive Voice Response.

Collect Feedback during the Events

Feedback Terminals for Event Experience

Collect Feedback During the
Event via a Mobile App

Most major events today offer their participants their own app with information on content, locations and times. Integrate QuestionPro into your mobile app and collect feedback from your participants right where the event takes place, such as at specific stages, trade show booths or food areas. You can also use geodata or set up touchpoints to connect to smartphones, so you know where your participants are at any given time – with their consent! In this way, you receive direct, context-based, temporally and spatially structured feedback that is unsurpassed in clarity and authenticity.

Collect Feedback After the Event

Continue collecting insights after the event is finished. What was the lasting impression of your event? Would participants recommend the event to their friends or colleagues? Sometimes impressions change over time. Send links to corresponding online questionnaires either by email or use the social media function of QuestionPro and publish the event survey directly within a Facebook event or Facebook group. Filter the survey results according to the time of feedback collection so can analyse how impressions changed over time.

Real-Time Event Analysis:
So you always know what’s going on

QuestionPro allows you to collect and analyze feedback in real time. This means that you already know during the event if and where there are bottlenecks, what works and what doesn’t. Event managers can view up-to-the-second analysis results via smartphone or tablet at any time and make important, fact-based decisions on the spot to directly influence the event. It is also possible to set up alerts, for example if your event participants have a negative assessment of certain aspects of the event. QuestionPro allows you to process both structured and unstructured data. This gives you the option of using both quantitative and qualitative survey techniques. Free-text comments can be analyzed and displayed as a word cloud or sentiment analysis.

Real-Time Event Analysis

The Online Event Community

The Online Event Community: Offer participants and guests a place for information and discussion to gain valuable feedback

QuestionPro offers you the ability to set up and manage your own online event community. Important features include engagement and incentive tools, the ability to conduct online focus group discussions, an idea board for your participants with an upvote function, the easy and quick creation of event surveys, topic boards and much more. Here you will find comprehensive information about the → Community.

Features & Benefits


Event Experience Platform:
Measure and analyze participant experiences often and comprehensively with QuestionPro

  • Simple, intuitive creation and distribution of event surveys.
  • Multilingual questionnaires within the same survey. Great for international events!
  • Completely customise the questionnaire design using the event’s brand, logo and colors.
  • Easily embed pictures & videos in the questionnaire.
  • More than 50 scientific question types.
  • Easy publication and distribution of the questionnaire URL via email, QR Code, embedded code on your own website as well as on social networks.
  • Questionnaire can be viewed on any PC or mobile device and is easy to fill in due to automatic adaptation to the size of the display.
  • Appealing charts and graphic presentation of results, easy to understand real-time survey results – keep an eye on your event at all times.
  • Offline survey via mobile apps and terminals.
  • Free email support 24 hours a day, 7 days a week.
  • Support via live chat around the clock, around the globe.
  • Extensive help files and knowledge base.
  • Video tutorials and regular webinars.
  • High data security according to SSAE 16 (SOC 2) Reporting Standards and Secure SSL Encryption.
  • Easy to use and personalise.
  • Latest technology standards.

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Survey and Experience Management Software:
Create, conduct and evaluate online and offline surveys
for a successful Experience Transformation.

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